EMHS Places Consistency, Quality, and Patient Experience at the Top of Their "To-Do" List


EMHS is pleased to welcome two new members to the senior leadership team: vice president, chief quality officer, and associate chief medical officer and vice president, Patient Engagement. These new roles will report to EMHS senior vice president and chief medical officer, Robert Thompson, MD and will be instrumental in helping to drive the system’s clinical performance, as well as strategically align expectations in quality and safety. A search is also currently underway for a vice president of Clinical Performance.

These roles are becoming a vital component to achieving clinical excellence and elevating the patient experience. With strong leadership in place, EMHS is well-positioned to meet the health needs of our communities while partnering with our patients to ensure our health system evolves to keep people living their healthiest lives. We believe we are well on our way to achieving the Triple Aim: better care, better health, and lower costs.

 “As we set our sights on realizing our vision to be nationally recognized as a model of excellence, a strong clinical structure serves as the core of that model. Having the right strategy to drive a consistent, efficient, and state-of-the-art approach to quality, safety, and experience is important,” comments EMHS president and CEO, M. Michelle Hood, FACHE. “This strong framework will provide the experience and wisdom necessary for ensuring our patients receive the right care, at the right time, and in the right place, as well as supporting our vision to be recognized as a national model of excellence in healthcare.”

Vice President, Chief Quality Officer, and Associate Chief Medical Officer
The vice president, chief quality officer, and associate chief medical officer will help to ensure the integrity of clinical processes, especially as they relate to population health and achieving the Triple Aim. This position will also serve as an important advisory role to member organization clinical leaders and physicians in developing innovative models of care designed to ensure patient safety and high quality of care.

Dr-Sabbagh-ccd.jpgIyad Sabbagh, MD, senior medical director for Beacon Health and primary care provider at EMMC Internal Medicine will assume this role, effective October 1. Through Dr. Sabbagh’s leadership, EMHS has realized important achievements at Beacon Health, EMHS’ accountable care organization, such as shared savings in the first year as a CMS Pioneer program, providing some of the highest quality metrics within the national program in its second year, as well as a reduction in emergency department visits and hospitalizations among EMHS employees. Dr. Sabbagh will continue to support Beacon Health and population health in his new system role. His strength in understanding the power of data and being able to work alongside his peers will help drive consistent quality across EMHS. A national search will be conducted to find his replacement at Beacon Health.

Vice President, Patient Engagement                                                                      
The vice president of patient engagement will guide EMHS’ transformation of the patient experience within and across sites of care, and across the lifetime continuum of services.

Amy-Cotton-small1-(1).jpgAmy Cotton, FNP, FAAN, director of Operations and Senior Service Quality, EMHS Continuum of Care, will assume the role of EMHS vice president, Patient Engagement, effective October 1. Amy has more than 25 years of experience in healthcare. She has demonstrated leadership excellence at various EMHS member organizations throughout her career and has advanced in clinical leadership roles. Amy served as a catalyst for developing and implementing an innovative quality model to improve patient care within EMHS long term care settings. Amy is a national expert in chronic disease management and health needs of older adults and is the recipient of the International Honor Society of Nursing, Sigma Theta Tau’s Geriatric Nursing Leadership Award. She is a current Robert Wood Johnson Executive Nurse Fellow. Amy has provided patient care in hospital, family practice, nursing home, and home care settings, as well as served on the boards of numerous Maine non-profit service organizations, giving her a unique understanding of the experience and expectations of patients and their families as they navigate complex health delivery systems.

Vice President, Clinical Performance            
The vice president of clinical performance will guide EMHS’ transformation of care for patient safety and quality. This role will be instrumental in achieving an optimal care model for patients under the current model of operations, as well as guiding, designing, and implementing new models of patient care.

A national search is currently being conducted for this new position.

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